1. Personal data

The security of your personal data has been and is a priority for us.

Your personal data is strictly used only to fulfill our contractual obligations following the placement of an order on the site. This includes the transmission of order-specific data to our outsourced accountancy service and the couriers we work with. Depending on the payment method chosen, your personal data may also be processed by the payment processor.

Your data is processed safely in both our electronic systems and those of the couriers we work with. Data transmission is strictly done through encrypted connections.

Deleting or restricting the processing of personal data in our computer system is possible upon request.

However, please note that personal data written on the invoices issued by our company can not be erased or anonymized until the legal term of these documents expires.

You may exercise your right of access, data interference, right of opposition, the right not to be the subject of an individual decision and the right to address the justice, by any form listed on our contact page.

 

2. Returning products

According to the legislation in effect: The consumer has the right to notify the trader in writing that he or she cancels the purchase without penalty and without invoking a reason, within 14 days of receipt of the product or, in the case of service provision, from the conclusion of the contract.
For returning a undamaged and unused product, please contact us beforehand, in writing, in any of the means of communication available on the site. The cost of returning the unwanted goods falls on the buyer.

 

Customized products at customers request can not be returned due to the fact that they are produced according to the specifications provided at the end of the contract / order.
Cancellation of the contract can no longer be considered after you have approved the product sketch sent by e-mail.

 

3.Warranty

Tattooz offers the following warranties for print:

  • stickers are printed in 8 colors at high resolution (1440dpi in 16 steps - 23040dpi interpolated)
  • color resistance over time:
    • 1 year, outdoor display under the influence of environmental factors (sun, weather)
    • 2 years, indoor display
    • 1-2 weeks, display under frequent mechanical action (floor, phone, laptop palm rest)
    • excluded from warranty: the action of solvents applied with or without intent
  • material resistance over time:
    • depends on a correct application on adhering, degreased and uncoated contact surfaces at a temperature of at least 10 ° C
    • upon correct application, the material lasts between -25 ° C and 60 ° C for up to 3 years
  • The adhesive is permanent, acrylic and transparent. It can be repositioned initially but after a few hours it can not be removed without being damaged.
  • Caution: The material does not adhere to special (non-stick) surfaces such as HDPE, LDPE, Teflon, Peek, POM, silicone, etc

 

4. Availability and price of products

The offers and products presented on the site are valid within the stock available.

Product prices are updated periodically and can be changed without prior notice.

All product prices are shown tax included. For non-EU clients, either login and edit your address or wait for the prices to be updated tax free at checkout, depending on your delivery address.

EU companies, please contact us to upgrade your account to B2B for VAT free purchases as we are supposed to manually check your VAT registration validity. We are sorry for this inconvenience but promise to solve your request ASAP.

 

5. Disclaimer

The content of the site has been carefully crafted to provide information and product details as complete and accurate as possible. We tried to minimize the mistakes that may arise from the electronic or manual editing of the information presented. The information and images are presented on the site as an example and the manufacturers reserve the right to change the features and design without prior notice.

Any specific product data can be obtained by contacting us online or by email / telephone.

The maximum amount of the obligations to any customer in the case of non-delivery or inappropriate delivery is the value of the amounts collected from that customer for the product found to be non-compliant.

 

6. Litigation

Any dispute between the client and the company will be solved amicably. If the conflict has not been settled amicably, jurisdiction shall lie with the courts.

Copyright belongs to the designer, Tattooz only offers the service of displaying, printing and dispatching products. If you believe that your copyright is violated by an image posted by Tattooz, please contact us.

 

7. Fraud

Any attempt to alter or affect the performance and proper functioning of our IT system will be considered a fraud attempt, which is why we will make a criminal complaint against those guilty.

 

8. Miscellaneous

When creating a customer account or placing an on-line order, the Customer agrees with the above, knows the information presented and is aware of the warranties offered.